Privacy Policy
Last updated: 02/06/2026
Firm details & regulator
- Data Controller
- Garner & Hancock Solicitors
- Registered address
- 8 Church Street, Isleworth, London TW7 6XB
- Company No.
- 09442598
- SRA No.
- 628313
- Regulator
- Authorised and regulated by the Solicitors Regulation Authority. Verify on the SRA register.
- ICO registration
- To be confirmed by the firm.
1. Information We Collect
Garner & Hancock Wills collects the following personal information to generate your Will:
- Full name and address
- Will requirements and asset information
- Executor and beneficiary details
- Funeral wishes and special instructions
- Payment information (processed securely by Stripe)
2. How We Use Your Information
Your personal information is used exclusively to:
- Generate your personalised Will document
- Process your payment
- Provide customer support
- Send you your completed Will via email
3. Data Storage and Security
Your Will data is stored securely in our encrypted database. We implement industry-standard security measures to protect your personal information.
4. Your Rights Under GDPR
You have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct any inaccurate information
- Erasure: Request deletion of your personal data
- Portability: Receive your data in a machine-readable format
- Objection: Object to processing of your personal data
5. Data Retention
We retain your Will data for 7 years after creation to comply with legal requirements and to allow you to access your Will when needed.
6. Third-Party Services
We use Stripe for payment processing. Stripe has their own privacy policy governing the use of your payment information.
7. Contact Us
To exercise your data rights or for any privacy-related questions, contact us at hello@garnerandhancockhub.co.uk.
Submit a data rights request
Use this form to exercise any of the rights listed above. The firm will acknowledge your request within 30 days as required by UK GDPR.